Securing client loyalty and earning referrals is about consistency in crafting moments that keep you at the forefront of your client's mind. Each Client Giant Retention Plan is a series of touches orchestrated by us, addressed from you, and delivered directly to your client at surprise moments throughout the year.
Popcorn, Theater Candy, & Amazon Gift Card for Movie Rental/Purchase
ie. Signed Sports Memorabilia, Vinyl Record of Favorite Musical Artist, Donation to Most-Loved Charity on Behalf of Client
Deluxe Gift Box filled w/ Gourmet Snacks and Message of Gratitude
Spontaneous Thank You Card, Expressing Gratitude for Business Relationship
ie. 4 Monogrammed Leather Coasters
Examples have included concerts, sporting events, luxury golf rounds, and pamper spa packages.
"People will forget what you said, people will forget what you did, but people will never forget how you made them feel." - Maya Angelou
We live in a relationship economy where people share moments that made them feel special.
Convert passive recommendations into passionate referrals from your army of raving fans.